Frequent Asked Questions

Welcome to HardwareZone, where you will find the best IT component pricing online!

Shipping & Delivery

For in-stock orders placed by 12pm, we usually ship the same business day. For orders placed after this time, your order will ship the next business day, depending on the availability of the product. If the item you wish to order is backordered, you can still place the order on our web site. Our buyers will work to obtain your backordered items as quickly as possible. Your items will be reserved for you and will ship to you as soon as they arrive in our warehouse. We ship every day Monday through Friday, except public holidays. Our goal is to get your order to you as quickly as possible.

We do not ship to international destinations for orders placed online. Customers outside of Thailand who wish to purchase our products or parts will need to contact us directly.

Taxes & Payment

We only accept electronic bank transfer. This is to help keep our cost low and to provide you with the best possible pricing. You transfer the amount that is due directly into our account. As soon as the total sum has been received in our account, the goods will be reserved for you and dispatched as soon as possible

Products, Order Status & Tracking

Returns & Exchanges

Orders cannot be canceled once they have been transmitted to the warehouse for shipping.

We will send you the tracking number once your product is shipped.